Effective Date: March 17, 2026

TradeFlow Solutions (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

Fill out forms on our website

Request information or services

Communicate with us via phone, email, or text message

Engage with our automation systems

The personal information we may collect includes:

Full name

Business name

Email address

Phone number

Service details or project information

Any other information you choose to provide

We may also automatically collect certain information when you visit our website, including:

IP address

Browser type

Device type

Pages visited

Date and time of access

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our services.

Respond to inquiries and customer support requests.

Send service-related communications.

Deliver automated messages (including SMS and email).

Improve our website, services, and user experience.

Comply with legal and regulatory requirements.

We may use your phone number to send SMS messages related to your request and services.

3. SMS Communication and Consent

By providing your phone number and submitting a form on our website, you consent to receive SMS messages from TradeFlow Solutions related to your request, including estimates, scheduling, and service updates.

Message frequency varies.

Message and data rates may apply.

You may opt out at any time by replying STOP. For assistance, reply HELP.

We only send SMS messages to users who have provided explicit consent.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third-party service providers who assist us in operating our business, including:

CRM platforms (e.g., GoHighLevel)

Communication providers (SMS, email, phone systems)

Payment processors

Automation and workflow tools

These third parties are only given access to the information necessary to perform their services and are required to protect your information.

5. Data Retention

We retain your information only as long as necessary to:

Provide our services

Maintain business records

Comply with legal obligations

Resolve disputes

We may retain and use your information for a longer period if required by law.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

You have the right to:

Request access to your personal data

Request correction of inaccurate data

Request deletion of your data (where applicable)

Opt out of marketing communications

To make a request, contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

11. Contact Information

If you have any questions about this Privacy Policy, you may contact us at:

TradeFlow Solutions
Email: [email protected]

12. Compliance Statement

We comply with applicable privacy laws and communication regulations, including those related to SMS messaging (A2P 10DLC), consumer protection, and data handling practices.

13. No Sale of Personal Information

We do not sell personal information to third parties for marketing or advertising purposes.

14. Automated Systems Disclosure

TradeFlow Solutions may use automated systems, workflows, and artificial intelligence tools to process inquiries, send communications, and manage customer interactions.

By interacting with our services, you acknowledge and agree that certain responses and communications may be generated automatically.

COOKIES AND TRACKING TECHNOLOGIES
We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize and improve your experience on our website. These technologies may collect information such as your IP address, browser type, device information, and pages visited. You can choose to disable cookies through your browser settings; however, doing so may affect certain functionalities of the website.

SMS CONSENT AND DATA SHARING

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third parties or affiliates for marketing purposes.

TERMS OF SERVICE

For additional details regarding the use of our services, please review our Terms of Service.